EMBRACE INNOVATION. DRIVE TRANSFORMATION. ACHIEVE SUCCESS.
Welcome to 360GlobalTech Solutions
360GlobalTech Solutions is a U.S.-based Global Talent & Operations Partner working as a boutique BPO with teams that can complement your in-house team with tailored, cost-efficient support—helping small and medium businesses scale and modernize with confidence.
WHO WE ARE
About Us
360GlobalTech Solutions helps small and mid-sized U.S. businesses survive rising labor costs without losing operational momentum.
As wages, benefits, and compliance costs continue to rise, many SMBs are forced to choose between cutting staff or burning out their core team. At the same time, traditional BPO providers often require large, long-term contracts that put professional outsourcing out of reach for smaller businesses. We remove that pressure by offering reliable offshore support designed specifically for SMBs—keeping day-to-day operations running smoothly without the overhead, risk, or commitment of full-time U.S. hires.
Our Core Values
Built for Growing Businesses
We design our support around the realities of small and medium businesses—lean teams, rising costs, and the need to stay efficient without sacrificing quality.
01
Clear, Honest Delivery
We set realistic expectations, communicate openly, and measure success through consistency—not exaggerated promises.
02
Partnership Over Replacement
We work alongside your existing team, reinforcing your operations and helping your people stay focused on what matters most.
03
Scalable When You Need It
Our services are flexible by design, allowing your support to adjust as your business needs change—without unnecessary complexity or commitment.
04
Our Services
Customer Service
-
Inbound/outbound support
-
Omnichannel (phone, chat, email, social)
-
24/7 support demand
Sales & Lead Generation
-
Appointment setting
-
Telemarketing
-
CRM Management
-
Upselling and Cross Selling
IT Services/Tech Support
-
Level 1 & 2 technical support
-
software maintenance
-
Helpdesk Outsourcing
Struggling to Scale Your SMB?
We Have the Solution!
THE PROBLEM
OUR SOLUTION
For SMBs balancing growth and, expenses, a boutique BPO provides reliable support that complements your In-house staff.
BPO support frees up their management time. Hiring an entire team of experts to support your business.
SMBS can't afford full-time experts in marketing, finance, customer care; a BPO can provide specialized talent on demand.
Dedicated customer support teams that ensure consistent, reliable service 24/7 if needed.
Dedicated customer support teams that ensure consistent, reliable service 24/7 if needed.
Plug-and-play teams that can scale up or down based on business needs
High in-house costs that prevent you
from scaling fast.
01
No time for growth. Owners are stuck in day-to-day operations instead of focusing on sales and strategy
Lack of specialists
Without enough staff, response times and service quality suffer, impacting retention
SMBs growth struggles due to hiring delays, training demands, and resource limits.
SMBs growth struggles due to hiring delays, training demands, and resource limits.
02
03
04
05
06
Why Choose Us
01
Save More
Support Your Business With To 40-50% Cost
Savings
02
Scale Faster
Tailored Outsourcing Solutions Designed To Fuel Smb Growth
03
Partner Smarter
Dedicated Expert Teams & A Personalized Partnership Approach